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20% off our ReNEW Year Collection! Details.

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Our Skincare: Made for Results, Only in Small Batches

Small batch is a popular buzzword these days and with good reason. Small batch production means fresh ingredients, greater quality control and supporting small businesses. For Sanitas, it also means creating skincare that’s produced just when it’s needed, right at our Colorado headquarters. 

So what does small batch manufacturing at Sanitas actually look like? It begins in our production facility. On any given day, within just a few feet of each other, you’ll find compounders carefully weighing raw ingredients to begin a new batch of Oil Free Moisturizer; a manufacturing technician filling tubs of Triple Butter Body Cream; and another Sanitas team member running a small machine that’s pinching and imprinting today’s date on a tube of PeptiDerm Eye Treatment. Just beyond that, a technician is wiping down products and ensuring they look perfect and ready to be carefully hand packed in their boxes for delivery to a customer.

Handmade with care

“Every step of the process is done by hand,” says Jessie Rustici-Jones, director of R+D for Sanitas. “There are no robots here.” In addition, everyone involved in the manufacturing process has direct access to Jessie, meaning anyone can bring any quality concerns to her right away.

“Because of our hands-on approach, we know exactly what’s in each batch of products, and who’s responsible for what part of the process,” says Jessie. “We all have to be honest about our work—there’s no way to cover up mistakes!” The result? Ultimate quality control.

Testing at every stage

Our emphasis on innovation and using cutting-edge ingredients naturally makes it necessary to  test, test and test again. In fact, before it even makes it to the production room floor, each new product undergoes multiple rounds of testing within the team and consumers.

Once the product has checked all the efficacy, safety and good user experience boxes, it goes through intense stability testing, where members of our R&D and quality teams simulate the effects of heat and moisture on a product for three years. If a product can’t make it that long without staying stable (e.g. separates), it has to be reformulated.  

When those tests are complete and the formula moves into production, “we make sure each product looks right, smells right, feels right,” says Jessie. Bulk products are tested immediately after they’ve been finished, and tested again after the product is filled, labeled, packaged and packed up for shipping (to ensure the external packaging hasn’t introduced any biological contaminants). One product from each batch is also filed away so that the team always has access to an exact replica of what’s in customers’ hands, providing a baseline to test that product’s long-term efficacy.

Getting fresh ingredients in customers' hands

On average, it takes just 2-3 months from the time a Sanitas product begins its journey to the time it reaches a customer. That short timeframe doesn’t just guarantee freshness; it also means fewer preservatives are needed, leaving more room for the purposeful ingredients that make our skincare so effective.

The importance of working in small batches is intensified when you’re working with active, less stable ingredients like vitamin C and retinol, says Jessie. “Knowing the ingredients are fresh means knowing that the product a customer receives is going to be as effective as possible,” she says.

For Sanitas, small batch production is the only way to go. “It’s all about having control over every part of the manufacturing process,” says Jessie. It offers a way for us to ensure that each results-driven product that goes into a customer’s hands is fresh, effective and backed by real-life results.

Sanitas Skincare to Receive ISPA Innovate Award at 2017 ISPA Conference & Expo

What: Sanitas Skincare to Receive ISPA Innovate Award at 2017 ISPA Conference & Expo
Where: Louisville, CO
Dateline: October 6, 2017

Sanitas Skincare will be celebrated by the International SPA Association (ISPA) at the upcoming 2017 ISPA Conference & Expo with an ISPA Innovate Award. The ISPA Innovate Award is given to spa industry leaders with innovative and successful spa-related initiatives.

“Innovation is the driving force behind growth in the spa industry,” said ISPA President Lynne McNees. “Recognizing the innovation that is occurring within ISPA’s membership will encourage and inspire future ideas.”

“Giving back is at the very core of the Sanitas culture and it’s a passion our team shares company wide. It’s always been very important to me to facilitate activism in whatever way I can. One of the ways I’ve been able do this is, as a business owner, is through our Volunteer Time Off Program. Yes, this program does require an investment on the part of the company but it accomplishes two very important tasks: it contributes to the vibrancy of the community we live and work in and allows everyone on our team to donate his or her time in a way that fits seamlessly with the rest of their day to day lives,” says Lisa Crary, Sanitas Owner and CEO.

The ISPA Conference & Expo Innovate Session will be held on October 18, 2017 at 3:30 pm at Mandalay Bay Resort & Casino in Las Vegas, NV, where a select group of award recipients will share their innovations with ISPA Conference attendees. Attendees can register for the ISPA Conference & Expo by visiting attendISPA.com.

Team Sanitas Participates In Women Build For Habitat For Humanity

“Since 1991, Women Build volunteers from all walks of life have come together to build stronger, safer communities. Neighborhoods comprised largely of women and children are also the most likely to be affected by poor living conditions. Women Build events provide the opportunity for women to take a proactive step in serving the families in their communities that need them the most.” (Retrieved from www.habitat.org)

On October 4th, 2017, Team Sanitas was proud to be a part of this workforce. During the eight hours we participated, we helped build the exterior of a new home by installing the siding and trim.

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SANITAS REWARDS

Terms and Conditions

Sanitas Rewards Program

Membership

Sanitas Rewards (the “Program”) is a loyalty program offered by Sanitas Skincare (“Company”) to customers of sanitas-skincare.com. Company will offer specific perks and privileges to members as described at sanitas-skincare.com/rewards. These terms and conditions (hereinafter “Terms and Conditions”) form the agreement (the “Agreement”) between an enrolled customer (“Member”) and Company with respect to the Program.

Members’ Acceptance of Terms

By participating in the Program, Member agrees to the terms and conditions, rules, regulations, policies and procedures of the Program, including the provisions below dealing with mandatory arbitration of all disputes on an individual (i.e., non-class action) basis. Each Member bears the responsibility of remaining knowledgeable about the Program Terms and Conditions, and the Company reserves the right to disqualify Members who violate any of the Program’s Terms and Conditions.

Company’s Right to Change/Cancel Program

Company reserves the right, at its sole and absolute discretion, to limit, modify or terminate the Program, modify its Terms and Conditions, its structure or any other feature of the Program. This may be done at any time and in any manner without notice. Members’ continued participation in the Program confirms the acceptance of such changes.

Membership Eligibility

The Program is open only to individuals who are U.S. residents, and membership is limited to one account per individual. Membership will not be offered to corporations, businesses, charities, partnerships or enterprises unless, at its sole discretion, written approval is received in advance from Company.

Membership Enrollment

An individual can become a Rewards member by creating an account at sanitas-skincare.com/sanitas-rewards. Member must provide accurate and complete information when creating an account and Company reserves the right to refuse membership to customers who do not follow proper enrollment procedures. Members should promptly update their personal account information should there be changes to their contact information. Changes can be made to their Member account at sanitas-skincare.com/sanitas-rewards.

Program Communications

Company will use mail, email, SMS and other channels to communicate with Members about program updates, special Member promotions or offers, etc. Company will also use these channels to communicate tier status, notify Member of eligibility for a benefit, or inform Member of rewards points balance. Members should note that even if they are opted out of marketing or promotional communications, Company may continue to send non-marketing or non-promotional emails such as those relating to Member’s account or ongoing business relations.

Data Privacy

Read Company’s privacy policy.

Returns

Merchandise returns must be made in accordance with Company’s return policy, available here. Upon return of an item, the earned point value of said item will be deducted from the Member’s account. In addition, if the points earned through said purchase were used to increase Member’s tier status, that status may be rescinded, depending on the product value.

Eligible Purchases

Purchases of merchandise and/or services made at sanitas-skincare.com count toward Member’s program tier status (after promotional offers but before taxes and shipping charges have been applied). Purchases made with store credit or gift cards will not count toward increasing tier status. The purchase of a Sanitas gift card, however, will result in points that will be considered earnings that can increase tier status. Additional items may be excluded from earnings that contribute to tier status at the sole discretion of Company.

Tier Status

Program tier status is based solely on a customer’s total dollar spend on sanitas-skincare.com. The criteria for each tier are as follows:

  • Tier 1: Members receive Tier 1 status upon creating a Sanitas Rewards account at sanitas-skincare.com/rewards. However, Members will not be eligible for specific benefits until an initial purchase is made. Accounts will retain Tier 1 status until Tier 2 status is reached. Points reset to zero every year on the anniversary date of Program participation.
  • Tier 2: When Members’ account accumulates $200 of total spend on sanitas-skincare.com, a Tier 2 status will be assigned until the anniversary date (the date the Program was joined)  when points reset to zero. Each new year begins on the anniversary date and requires Members to spend $200 – $500 on sanitas-skincare.com to retain Tier 2 status. Membership status reverts to Tier 1 for those Members who do not. In order for Members to regain Tier 2 status, purchases of $200 – $500 must be made.
  • Tier 3: Member accounts that accumulate $500 of total spend on sanitas-skincare.com will receive Tier 3 status until their anniversary date (the date they joined Sanitas Rewards) when their points reset to zero. Each new year begins on the anniversary date and requires Members to spend at least $500 on sanitas-skincare.com to retain Tier 3 status. If not, membership status will revert to Tier 2. Membership status for Members who do not spend at least $200 will revert to Tier 1.

For more information on Program tiers, see https://www.sanitas-skincare.com/sanitas-rewards

Valid Email Address

A valid and current email address is required for Members to be eligible for Program benefits, offers and updates. Members must notify Company of any change to email address by updating their Sanitas Rewards account at sanitas-skincare.com/sanitas-rewards.

Right to Revoke

At its sole and absolute discretion, Company reserves the right to revoke the membership of any Member and/or revoke any or all benefits the Member may be entitled to if a Member abuses any of the Program privileges, fraudulently uses the Program, fails to comply with these Terms and Conditions or otherwise earns benefits through deception, forgery and/or fraud.

No Transfer; No Cash Value

Program benefits may not be transferred, purchased, sold, auctioned or traded, including for reasons of death or as part of a domestic relations matter. Doing so will void Member’s account. Benefits have no cash value.  There are no participation or membership fees associated with the Sanitas Rewards loyalty program. Points accrued in connection with Sanitas Rewards loyalty program are promotional, have no cash value and cannot be redeemed for cash.

Employee Eligibility

Current employees of Company are ineligible to participate in the Program.

Program Benefits and Details

Requirements and limitations to any Program benefit will be communicated at the time benefit is offered. In addition, the following shall apply:

  • Product Giveaway
    • Distribution of annual birthday gift requires at least one purchase at sanitas-skincare.com of product shipping to the United States and its territories (shipping fees may apply). Member must be signed in to Member’s Sanitas Rewards account at the time of purchase. Terms of offer are subject to change.
  • Early Access
    • Early access to Sanitas offers and products is available only to Members who have achieved Sanitas Rewards Tier 2 or 3 status. Members must be logged in to their Rewards account in order to make a purchase. Terms of offer are subject to change.

Taxes

Member is responsible and liable for any applicable federal, state or local income, sales, use or other taxes that may be due as a result of Member’s participation in the Program.

No Warranty

Company and each of its respective subsidiaries, divisions and affiliate entities, along with Company’s respective officers, directors, employees and agents make no warranty, express or implied, including but not limited to, any warranties of merchantability or fitness for a particular purpose with respect to the Program or any products or services related to such Program.

Other Legal Matters; Governing Law

These Terms of Use complement and incorporate by reference the Sanitas General Terms & Conditions. In the event of any conflict between the Sanitas General Terms & Conditions and these Sanitas Rewards Program Terms and Conditions, the Sanitas General Terms & Conditions control.

These Terms and Conditions, the relationship between the Member and the Company, and Company’s Sanitas Rewards loyalty program, shall be governed in accordance with the laws of the State of Colorado, without giving effect to any conflict of law principles.

MANDATORY ARBITRATION OF ALL DISPUTES. NO CLASS ACTIONS.

ANY DISPUTE RELATING IN ANY WAY TO THESE TERMS AND CONDITIONS OR COMPANY’S SANITAS REWARDS LOYALTY PROGRAM, INCLUDING CLAIMS BASED ON STATE OR FEDERAL STATUTES, SHALL BE SUBMITTED TO CONFIDENTIAL ARBITRATION BEFORE A SINGLE ARBITRATOR IN COLORADO. SUCH PROCEEDINGS SHALL BE CONDUCTED UNDER THE PREVAILING RULES OF THE AMERICAN ARBITRATION ASSOCIATION. THE ARBITRATOR’S AWARD SHALL BE BINDING AND FINAL AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. UNDER THIS AGREEMENT, COMPANY AND MEMBER UNDERSTAND AND AGREE THAT THEY ARE GIVING UP THEIR RIGHT TO A COURT OR JURY TRIAL. COMPANY AND MEMBER FURTHER AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. THIS PROVISION SHALL NOT APPLY IF MEMBER HAS IN ANY MANNER VIOLATED OR THREATENED TO VIOLATE ANY COMPANY INTELLECTUAL PROPERTY RIGHTS, IN WHICH CASE COMPANY MAY SEEK INJUNCTIVE OR OTHER APPROPRIATE RELIEF IN ANY STATE OR FEDERAL COURT IN THE STATE OF COLORADO. MEMBER CONSENTS TO EXCLUSIVE JURISDICTION AND VENUE IN THESE COURTS.

Release of Liability and Limitation on Damages

Member releases Company and its respective subsidiaries, divisions and affiliate entities, along with Company’s respective officers, directors, employees and agents from and against any and all liability relating to Member’s participation in the Program or these Terms and Conditions. To the fullest extent permissible under applicable law, Company is not responsible or liable for any direct, indirect, incidental, consequential or any other damages under any contract, negligence, strict liability or other theory arising out of or relating in any way, directly or indirectly, to Member’s participation in the Program. This applies even if foreseeable or even if Company has been advised of the possibility of such damages.

Intellectual Property

All Program design, text, graphics, logos, images, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials are owned by Company and may be registered in the United States and internationally.

*Offer valid on ReNEW Year Collection products only. Cannot be applied to previous purchases, auto-replenishment orders, or combined with other discounts or offers. Offer expires 11:59 pm MST, January 24, 2022.